Frequently Asked Questions

MilatuCases makes case management effortless with these powerful features:

• Centralized case dashboard with status tracking
• Custom case categories and tags
• Task assignment and deadline management
• Case milestone tracking
• Document association and management
• Client communication history
• Automated reminders for important dates

Absolutely! MilatuCases includes a robust time tracking system that allows you to:

• Start/stop timers with a single click
• Associate time entries with specific cases and tasks
• Track billable hours by client, case, or timekeeper
• Generate detailed time reports
• Convert tracked time into billable items for invoices
• Set different billing rates for different types of work

Yes! MilatuCases provides comprehensive reporting tools that allow you to generate insights on:

• Case performance and status
• Billable hours and revenue
• Client activity and profitability
• Team productivity
• Financial performance

Reports can be customized, saved for future use, scheduled for automatic delivery, and exported in various formats including PDF, Excel, and CSV.

We offer multiple support channels to ensure you get the assistance you need:

• Email support with quick response times
• Comprehensive knowledge base with tutorials
• Video training resources
• Regular webinars for new features
• Dedicated account manager for Enterprise plans

Our support team is available during business hours to help resolve any issues you may encounter while using MilatuCases.

Yes, security is our top priority. MilatuCases implements multiple layers of protection:

• Bank-level encryption for all data (AES-256)
• Secure data centers with 24/7 monitoring
• Regular security audits and penetration testing
• Two-factor authentication
• Role-based access controls
• Automated backups
• Detailed audit logs of system activity

MilatuCases makes calendar integration simple:

1. Go to "Settings" > "Integrations"
2. Select your calendar provider (Google Calendar, Outlook, etc.)
3. Follow the authentication prompts
4. Choose which calendars to sync

Once connected, your court dates, appointments, and deadlines will automatically sync between MilatuCases and your preferred calendar application. You can also create events directly in MilatuCases that will appear in your external calendar.

Yes, MilatuCases includes a powerful document management system that allows you to:

• Store documents securely in the cloud
• Organize files by case, client, or category
• Track document versions
• Search document contents
• Share documents securely with clients or team members
• Apply document templates
• Set document access permissions

Getting started with MilatuCases is easy:

1. Sign up for a free trial on our website
2. Set up your firm profile and add team members
3. Import your clients and cases (or start fresh)
4. Explore the dashboard and features
5. Schedule a demo if you'd like personalized guidance

Our onboarding process is designed to get you up and running quickly. We also offer free data migration assistance to help you transition from your current system.

Yes, we offer a 21-day free trial with full access to all features. No credit card is required to start your trial, and there's no obligation to continue after the trial period ends.

During your trial, you'll have access to our support team who can answer any questions and help you get the most out of MilatuCases.